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The entire Bromic range is covered by our 5-year Bromic Extra Care warranty. The Bromic Extra Care warranty is included at no additional cost and reflects our commitment to providing market-leading response times and service to our customers.
Our comprehensive warranty coverage is designed to ensure your satisfaction and peace of mind. If you have any questions or need further clarification regarding the Warranty Terms or coverage for a specific product, please don’t hesitate to reach out to our dedicated Customer Service team.
Adjusting the temperature on your Bromic unit is a simple process, but the steps may vary depending on the specific model. To ensure you have the correct instructions, please refer to the user manual for your particular unit. If you don’t have the user manual on hand, you can easily download it from Find a User Manual section on our website.
If you have any issue or need further assistance with adjusting the temperature on your Bromic unit, our Customer Service team is here to help you.
You can find the serial number on your unit’s compliance plate located either inside or on the back of your unit depending on the product model.
If you’re having trouble locating the serial number, please don’t hesitate to reach out to our Customer Service team for assistance.
For units with filters, we recommend cleaning them monthly to ensure optimal performance. Please refer to the user manual for specific cleaning instructions for your unit. If you don’t have the user manual on hand, you can easily download it from Find a User Manual section on our website.
Should you have any further questions or need guidance on any maintenance-related topics, please feel free to reach out to our Customer Service team.
We advise against using Bromic units outdoors as they haven’t been tested or approved for outdoor use. Exposure to elements such as rain, direct sunlight, or dust may cause the units to fail or become unsafe.
To ensure the safety and proper functioning of your Bromic unit, it is best to use it indoors where it is protected from outdoor conditions.
Absolutely! We understand that issues can arise at any time, and we’re here to support you even after hours or on the weekends. If you require assistance during these times, our extensive network of licensed technicians is available to help.
In the event that a service call is needed after hours, Bromic will cover the cost of a regular call-out and any required parts. However, please note that the customer will be requested to cover the additional charge for the after-hours service, which is typically charged separately by the technician before their visit.
You can find user manuals for all our units on our website. You can use the Find a User Manual section on our website. Alternatively, you can go to the product page for your specific unit and click on Downloadable Assets tab.
If you have any trouble locating the manual or need further assistance, please don’t hesitate to reach out to our Customer Service team.
View Bromic's range of multideck display fridges that have been engineered with superior refrigeration and food safety credentials to suit any hospitality or retail environment.
View Bromic's range of multideck display fridges that have been engineered with superior refrigeration and food safety credentials to suit any hospitality or retail environment.
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