Sakura House, NSW

Challenge

With the venue trading until 4am and cocktails forming a core part of the experience, Sakura House needed refrigeration that could perform under intense pressure. Hundreds of frozen glasses move through the bar every night, and if temperatures slip or recovery is too slow, the service quality drops quickly.

For the team, freezing-cold glassware wasn’t a “nice-to-have”, it was essential to maintaining the texture, temperature and consistency of every cocktail. Reliability, stable cold-holding and fast pull-down were non-negotiable.

The equipment also needed to suit a tight basement footprint, operate quietly and efficiently, and coordinate with the venue’s unique design aesthetic.

Solution

Working with Stephen Lee at Kitchen Force Hospitality, the Sakura House team were offered a refrigeration solution tailored to how they operate their venue. With Stephen’s background as a former chef and operator, he understood how critical dependable refrigeration is in a high-volume, late-night environment and helped create a layout that was compact, efficient and realistic for the space.

Bromic units were selected for their consistent performance, temperature stability, durability and clean visual design, allowing the team to wrap them in their own (very cool) custom vinyl graphics so they felt like part of the venue rather than purely functional equipment.

The installation process was smooth despite the logistical challenges of a CBD basement site, with Kitchen Force Hospitality handling delivery, positioning and commissioning so that all units were running at temperature before handover.

Since opening, the Sakura House team have been very impressed by the consistency and reliability of the units, especially their fast temperature recovery during peak service. Having previously experienced the cost and disruption of unreliable equipment at another venue, they chose to invest in quality upfront this time, and it has paid off.

The result is a refrigeration setup that supports the pace, precision and personality of Sakura House, helping the team deliver consistently great drinks, smooth service and a seamless guest experience every night.

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